UrbanStrides Terms of Service

Welcome to UrbanStrides!

We’re so glad you’re here. Our website is run by UrbanStrides, and when we say "we," "us," or "our," we’re talking about UrbanStrides. By using our site or buying something from us, you agree to these terms and conditions. So, please take a moment to read them!

If you use our site, you’re agreeing to these Terms of Service. If you don’t agree, you won’t be able to access our site or services. We may update these terms from time to time, so check back now and then. Continuing to use our site means you accept any changes we make.

Our store runs on Shopify, which provides the platform for us to sell our products to you.

1. Using Our Online Store

To shop with us, you must be of legal age in your region. If you’re under that age, you need permission from a parent or guardian.

You agree to use our site legally—no breaking laws, copying content, or spreading harmful code like viruses.

If you violate these rules, we may have to stop providing our services to you immediately.

2. General Conditions

We can refuse service to anyone at any time if needed.

Your information (excluding credit card details) might be transferred across different networks to ensure smooth service. But don’t worry—credit card details are always encrypted.

You’re not allowed to copy, sell, or use any part of our service without our written permission.

3. Our Products & Services

Some of our items are only available online and may have limited stock. If you want to exchange an item, check out our Exchange Policy.

We might limit who can buy our products and how many they can get. Prices and product descriptions can change without notice, and we might discontinue products at any time.

While we do our best to ensure great quality, we can’t guarantee that every product will meet every expectation perfectly.

4. Orders & Billing Info

We may limit or cancel orders, especially if multiple orders come from the same account, card, or address. If we need to change or cancel an order, we’ll try to notify you using the contact details you provided.

Please make sure your account details—like your email, billing info, and credit card details—are always up to date so we can process your orders smoothly.

Check out our Exchange Policy for more details.

5. Contact Us

Got questions? We’re happy to help! Reach out to us at info@urban-strides.co.za.

UrbanStrides
info@urbanstrides.co.za