What some of our customers have to say:
Snea That Move You
Gear Up. Own Your Style
Process orders within 1-2 business days, trusted couriers ensure quick and trackable shipping
secure online payments through encrypted gateways
Ordered the wrong size?Just return your unworn pair in its original packaging, and we’ll sort it out.
our responsive support team is ready to assist
FAQs
We process orders within 1-2 business days, and delivery times depend on your location:
- Major Cities: 2-5 business days
- Outlying Areas: 4-7 business days
Once your order is shipped, you’ll receive a tracking number to monitor your delivery.
No worries! We offer easy exchanges. If your sneakers don’t fit, contact us at info@urbanstrides.co.za within 7 days of receiving your order. Make sure the shoes are unworn and in their original packaging.
Right now, we only ship within South Africa, but if you're outside the country and interested in ordering, email us at info@urbanstrides.co.za, and we’ll see how we can assist!
We accept debit/credit cards, EFT payments, and mobile payments for a secure and convenient checkout experience. All transactions are encrypted for your safety.
We take great care in packing your order, but if anything arrives damaged or incorrect, contact us within 48 hours of delivery at info@urbanstrides.co.za with your order number and photos of the issue. We’ll sort it out quickly!